Web Operations By Experts.
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Detailed Services

Application Management

Rails Machine offers world class Application management and have helped hundreds of companies to be successful. With our reliable hosting, monitoring, and alert response, we can do the same for you! We offer service levels catered to your needs, and manage applications to support exceptional uptime, maintainability, and ease of scaling.


Our team is dedicated to helping your business succeed. That is why we offer reliable and unbeatable 24x7x365 support. You'll never find support as helpful and responsive as ours. We become an extension of your team, available at any time to help, and offer support tiers ranging from Email Support all the way up to Chat Room and On-Site assistance.

Cloud Consulting

Want to setup a Disaster Recovery Site or Off-Site Backups in another data center? Need help with an existing Cloud hosted application or want to migrate that application to one of our Managed or Unmanaged Operations Plans? We can help! We have experience with all major providers, and can quickly and affordably help you get where you want to be.

Performance Monitoring

All accounts include access to application and system monitoring including FREE Scout and New Relic Lite! We also offer 24x7x365 Monitoring and Alerting by our team of expert Site Reliability Engineers!

Tuning and Optimization

From Ruby on Rails through the entire modern application stack, we can help make your applications run faster and more efficiently. When you run into any performance issues, we're here to help.

Backups and Redundancy

We maintain daily backups of every application and server hosted in our data center, preserving them for at least 7 days. We can also setup off-site or a custom backup solution to meet your business needs.

Automated Management

It's our mission to make configuration management and application deployment easy by creating open source technology like Moonshine, and leveraging industry standards like Puppet and Ansible.


Over the years we've cultivated relationships with some of the best SaaS vendors in the business. Several have agreed to provide our customers with discounted or even FREE products and services. Visit our Partners page for more info. If your company would like to be a Partner, reach out to us today!

Private Cloud & Data Center Consulting

Unsure how to take advantage of the latest and greatest offerings from cloud, PaaS, and IaaS providers? Need help building your own physical or virtual infrastructure? Ask us how we can help you meet whatever your needs may be!

Our Customers

Here's what some of our customers have to say about Rails Machine...

Everything But the House

"That's the truly amazing thing—we quadrupled our monthly traffic and haven't had to change almost anything in architecture because we built it the right way from the beginning thanks to Rails Machine’s help. The architectural decisions that we collaborated on in the beginning have held up for years, and have allowed us to focus on new features instead of redoing existing work in infrastructure to get to the next level."

- Bobby Uhlenbrock, EBTH's CTO

W&R Studios

"It's all about peace of mind, I don't have to worry about provisioning servers, it's just a conversation away.”

- Jon Druse, Senior Developer at W&R Studios

MuirSkate Longboard Shop

"I see Rails Machine as our outsourced DevOps team. We use Rails Machine instead of an internal operations person because we don’t need a full time internal operations person. The majority of the time the website just runs. But it is worth it to us to spend the money on a team that is very knowledgable and is there when we need them. They are truly what make me feel comfortable getting to go on vacation once in a while. "

- Marc Leglise, Engineering Manager at MuirSkate


"The transition of going from one server to high availability made me nervous, but your Site Reliability Engineers spent time assuring me it was going to be okay and explained how we would roll back if something happened. Then the first time we switched over it worked just fine and was an overall very smooth transition.”

- Terrell Miller, CattleSoft Founder

Higher Pixels

"When our first Rails product began to gain traction in 2006, we quickly realized we needed a partner that could help us scale while providing operations support. We chose Rails Machine and since then they have freed us up to focus on managing and developing our products."

- Tom Rossi, Co-Founder Higher Pixels

How the Magic Happens.

Rails Machine makes your applications run smoothly by combining:
industry experience, expert support, reliable infrastructure, and a comprehensive set of tools.

  • Discovery

    We study your application and recommend an initial configuration. Every application is different, and we want to make sure you get exactly what you need! Our experts will leverage years of experience to ensure just that.

  • Hosting

    We have our own data center! But you can decide where you want to host your Application. Even in multiple data centers! We're happy, knowlegable, and eager to help stand up and support your application anywhere!

  • Implementation

    Relax while we setup the infrastructure, configuration management, and deploy your application. We will ensure your environment is prepared, and configured using an industry standard and reusable CM solution like our very own Moonshine!

  • Monitoring and Alerting

    We setup 24/7 Monitoring of the application, hardware, and network availability. Using a mixture of SaaS and our own special ingredients, we setup a series of monitoring and alerting metrics to make sure your application is available when it matters most, and that you have access to those detailed metrics anytime!

Our Amazing Team

The Dedicated Folks Behind Rails Machine

Bradley Taylor

Founder & CEO

Bradley has over 20 years of experience, working on a wide range of software projects for the web and enterprise server environments. His inspiration to start Rails Machine grew from his work and experience as a software development consultant, building applications for customers. Before founding Rails Machine in 2006, Bradley worked for ESRI as a Sr. Software Engineer on the ArcGIS Server and Geodatabase teams.

Dustin Beason

Director of Data Center Operations

Dustin worked in Graphic Design before pursuing a career in law enforcement. There he became an Officer, Wilderness Tracker, and I.T. Director managing two data centers and the support for over 1200 employees. Dustin retired after 10 years as a Lieutenant and Director of I.T from one of the largest Law Enforcement Agencies in the United States. After, he worked as a Network Administrator and consultant before joining the outstanding Team at Rails Machine.

Bryan Traywick

Lead Site Reliability Engineer

Bryan worked for a defense contractor for 7 years, building remote equipment monitoring and management software in C#. Although mired in the Microsoft ecosystem, he used Rails for new projects every chance he got. He loves fiddly coffee, learning about new technology, and digging into tough problems. At Rails Machine he helps customers deploy their apps and is on a never ending journey to make it as simple as `sudo figure_it_out_for_me`.

Nick Kelley

Site Reliability Engineer

Nick comes straight from the University of Tennessee, where he learned the fundamentals of Computer Science. While Ruby on Rails was not a subject in school, he picked it up through self study and technical meetups, and has been building Rails apps for several years. Now, joining the team at Rails Machine he plans to use his background in theory and Ruby Development to help maintain customers applications both on-prem and in the cloud!


As a Rails Machine customer you are eligable for the following discounts and offers from our partners. Check back often, as we are always uncovering new products and services!

FREE Scout Server Monitoring

Discounted Scout APM

$100 in Sentry Credits

20% Off HoneyBadger

$149/mo RailsLTS

Discounted Threatstack

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